Delivery
Due to the current situation with the Coronavirus (COVID-19), will I receive my order on time?

It's business as usual here at SETT. All orders are currently being delivered on time according to the estimated delivery date. If there are any changes, customers will be notified as soon as possible.

For extra precautions, we added two extra days to the estimated delivery date.

We track the parcels and correspond directly with our courier companies to make sure everything runs smoothly.

What are SETT shipping options?

We offer 3 convenient options to ship your order:

Standard Shipping, Express Shipping and Urgent Shipping. You can select your preferred shipping option at checkout.

Does SETT ship worldwide?

Yes! We ship to most countries all over the world.

We offer shipping to the following destinations:

 

Albania
Andorra
Argentina
Armenia
Australia
Austria
Azerbaijan

Bahamas
Bahrain
Belarus
Belgium
Bosnia and Herzegovina
Brazil
Bulgaria

Canada
Chile
China
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic

Denmark 
Dominican Republic 

Ecuador
El Salvador
Estonia

Finland 
France 

Georgia
Germany
Greece
Guatemala
 

Honduras
Hong Kong
Hungary

Iceland
India
Indonesia
Iraq
Ireland
Israel
Italy

Jamaica 
Japan 

Kuwait

Latvia
Liechtenstein
Lithuania
Luxembourg

Macedonia
Malaysia
Malta
Mexico
Monaco
Montenegro

Netherlands
New Zealand
Nicaragua
Norway

Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland

Portugal
Puerto Rico

Qatar

Republic of Moldova
Romania
Russian Federation

San Marino
Saudi Arabia
Scotland - UK
Serbia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland

Taiwan
Thailand
Trinidad and Tobago
Turkey

Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan 

Venezuela
Vietnam

Please note that the shipping time frame may vary according to the destination you would like your order shipped to.

How do I track my order?

You can visit our Track Order page.

In addition when your order leaves our fulfillment center, we will send you an email with a tracking number that you can use on the shipping company's website, this will contain detailed information about the status and location of your order.

Why didn't I get a shipping notification?

If you received an order confirmation, but have not received a shipping notification, this probably means your order is still in production and not yet been shipped.

Please visit our Track Order page.

How do I change my shipping address?

We can change your shipping address as long as your item has not left our fulfillment center. To change your address please contact us, with the following information: Street address, apartment number, City, State, Zipcode.

How do I place an order?

To place your order, select the item(s) that you wish to purchase, if it is a personalized item then make sure all the information is correct, and add it to your shopping cart.

Proceed to the checkout page and fill in your personal information and complete your purchase. Make sure to double-check that you have filled in your details correctly to ensure that you receive all the necessary info and that your order is delivered without any complications.

I paid by Paypal & couldn't find where to add my shipping address
 

If you purchased your order using PayPal, we will ship your jewelry to the address connected to your PayPal account.

If you want to receive it at a different address, please contact us informing your Order ID number and the new address details.