We are actively following the guidelines established by global health authorities. Our offices and factories are being cleaned on a daily basis. We are encouraging our associates to take care of themselves including frequent hand washing and other proper hygiene practices. As well, our jewelry is cleaned thoroughly before delivery. We also offer a ‘Drop Delivery’ option in which your package may be left at your door.
Our customers are our top priority and our site continues to be a safe place for you to shop. If you have any questions, please reach out. We are working around the clock.
Take care of one another!
There may have been a typo in the email address you entered or the email may have been routed to your spam / junk / promotion folder. Please check these folders. Some orders get held before being confirmed, this may be due to special character inscriptions, special requests, an error with the shipping address, or other such matters.
Please allow 24hrs for your order to process, and for our team to release the order into a confirmed status.
If you are still unable to locate your confirmation email after 24 hours, please contact our team and we will be sure to resend it to you.
Once your order has been produced, it will be shipped according to your chosen shipping option.
If you haven't received a shipping notification, your order is still in production.
Click here to track your order status.
If you are still unable to locate your order, please contact our Customer Care Team for assistance.
Your order ID number can be found on your order confirmation which you received on completion of your purchase. You can use your order ID number to track your order.
If you receive an incorrect size/item in your order, please contact our Customer Care Team as soon as possible, so that we can sort it out straight away.
