If you have already placed your order but selected the wrong product or want to change the personalization details, please contact our
Customer Care Team.
Once we begin producing an order we can still change it, but this may delay your original delivery date. Any changes made to an order before it ships will happily be accommodated, free of charge. As each
item is uniquely produced, changes made after an order has shipped will incur a 30% restocking fee. If there is a price difference in the item you are changing, we’ll send you either a money order or refund,
accordingly.
Gold / Diamond Items
Changes made after production begins on gold and diamond items may require a 30% restocking fee.
To avoid having your order arrive late, we advise against making changes during popular national events and holidays